Sales Support Data Capturer, Parow

Our client, based in Parow, Cape Town, is seeking a Sales Support Data Capturer with 3–5 years’ experience in a Sales Support or Data Capturing role within a similar environment. The ideal candidate must hold a Matric (Grade 12) qualification and have strong computer literacy with advanced MS Office skills, particularly Excel. Experience within a manufacturing environment, specifically within a Sales Department or similar setting, is essential. The successful applicant will demonstrate a high level of attention to detail, strong accuracy in data entry and reporting, and the ability to work efficiently with large volumes of data using Excel.

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Marketing / Sales
BASIC SALARY              :           R10 000 – R12 000
START DATE                  :           A.S.A.P

REQUIREMENTS:

• 3–5 years’ experience in a Sales Support or Data Capturing role within a similar environment
• Matric (Grade 12) qualification
• Strong computer literacy with advanced MS Office skills, particularly Excel
• Experience within a manufacturing and sales environment
• High level of attention to detail
• Strong focus on accuracy in data entry and reporting
• Ability to work efficiently with large volumes of data using Excel

DUTIES:
 
Internal Sales Coordination & Order Support:

• Act as the internal point of contact for cross-departmental order-related queries
• Gather and relay information between departments and the Sales Admin or Sales Consultant
• Post structured updates in Microsoft Teams Sales Order channels
• Track order progress internally and flag risks or delays
• Follow up with Factory, Logistics, Procurement, and Design regarding:
• ETAs
• Production progress
• Outstanding approvals
• Delivery readiness
• No direct client communication required

 
Incident Reports & Job Card Management:

• Raise Incident Reports on Sage as requested by Sales Admin
• Create Job Cards for snags or after-sales issues
• Set up and manage corresponding Teams channels
• Ensure all supporting documentation (photos, notes, delivery confirmations) is correctly saved
• Monitor progress and follow up internally until resolution
• Confirm readiness for closure with stakeholders (excluding invoicing requests)

 
Quote Register & Sales Reporting Control:

• Maintain and manage the Quote Register (Excel)
• Ensure all quotes issued are logged and updated accurately
• Require Sales team members to blind copy Sales Support on all quotes issued
• Update quote statuses:
• Pending
• Revised
• Lost
• Converted to Order
• Replace outdated versions with updated revisions
• Maintain accuracy and integrity of all records
• Own and manage the Sales Management Report (Live Excel):
• Control editing rights
• Protect formulas and structure
• Update weekly figures
• Prevent unauthorized changes
• Serve as the single point of accountability for reporting accuracy

 
WIP Monitoring & Order Health Checks:

• Review WIP reports on Sage twice weekly (e.g., Tuesday & Friday)
• Identify and flag:
• Overdue Sales Orders
• Orders pending invoicing
• Incorrect or outdated delivery dates
• Stalled orders between departments
• Escalate issues to relevant Sales Admin
• Follow up internally to ensure corrective action

 
Tender & Compliance Folder Management:

• Maintain the Sales Tender Folder
• Ensure all documentation is current and correctly stored
• Monitor expiry dates of compliance documents
• Set diary reminders for renewals
• Follow up with departments for updated documentation

 
Documentation & Filing Discipline:

• Ensure all Sales Orders, POs, quotes, floor plans, and delivery notes are correctly filed on server folders
• Upload relevant documents to appropriate Teams channels
• Confirm delivery notes are saved and aligned with WIP status
• Flag orders ready for invoicing to Sales Admin (no direct invoicing requests)

 
Production & ETA Tracking:

• Liaise internally with Factory, Procurement, and Logistics
• Track production progress and ETAs
• Communicate updates to Sales Admin or Sales Consultant
• Proactively flag risks or delays

 
Draft Quote Assistance (Non-Client Facing):

• Assist Sales Consultants with drafting quotes during quieter periods
• Use approved costing and supplier information
• Submit draft quotes for review and approval by Sales team members
• Sales Consultants remain responsible for final approval and client communication

 
Site-Specific Safety File Coordination (End-to-End Ownership):

• Confirm Safety File requirements with Sales Admin
• Gather required documentation (ID copies, certificates, organogram, project info, etc.)
• Liaise directly with external Health & Safety consultants
• Obtain and submit quotations for approval and PO processing
• Track Safety File progress until completion
• Ensure final documentation is correctly saved on server and Teams
• Obtain consultant invoice and submit to Finance for processing
• Confirm completion and close off process internally

HOURS:

• Monday to Friday: 08:00 – 17:00

Should you meet all the requirements, apply on our website at today.
Should you not hear back from us within 10 working days, please consider your application as unsuccessful.  We will retain your credentials for future similar roles.