Administrator and Operations Coordinator, Durbanville

Administrator and Operations Coordinator job in Durbanville. Are you immediately available, bilingual in English and Afrikaans, and live near the Durbanville area to take on an administrative role in a fast-paced environment?

This role requires a self-managed individual managing day-to-day coordinating of equipment hire scheduling, customer service, invoicing, and asset tracking.

It requires strong leadership capability, with a focus on efficiency, accuracy, and delivering a high standard of service.

Requirements:

Matric or equivalent diploma

Tertiary qualification in bookkeeping or business administration (Advantageous)

8– 10 years of experience in a similar role

Proficient in Microsoft Office (Excel, Outlook, Word)

Sage One or similar ERP system experience

Strong organisational, planning, time-management and communication skills

Medical Aid Scheme billing experience– advantageous

Customer-focused with strong problem-solving skills

Ability to prioritise tasks and handle multiple responsibilities with minimal supervision

Professional attitude with strict confidentiality standards

Able to handle stress in a fast-paced environment

Practical experience with Meta/Facebook Ads

Strong understanding of targeting and optimisation across Facebook, Instagram and LinkedIn

Duties and Responsibilities:

Attend to customer enquiries by telephone or online enquiry system

Coordinate communication across service providers

Prepare quotes and invoices, follow up on payment

Liaise with medical aids where applicable

Track equipment, manage maintenance&availability

Support procurement and conduct stock takes

Ensure mobile device connectivity and basic troubleshooting

Maintain customer liaison, follow policies and ensure confidentiality

Maintain a professional, compassionate approach with clients

Assist with social media marketing, posting ads, targeting and reporting

Support ad strategy and social media presence

Maintain filing systems

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