Retail Manager, Alice

We are seeking an experienced Retail Manager to oversee the operations of a retail store based in Alice.

Requirements

Matric / Grade 12 (Retail or Management qualification advantageous).

1–3 years retail management, supervisory or assistant management experience.

Textiles background is preferred, but is not a must.

Must have a valid driver’s license and own vehicle.

Strong customer service, communication, and people-management skills.

Knowledge of retail operations including stockroom procedures, merchandising, and POS systems.

Ability to manage staff performance, address issues, and maintain morale in a busy environment.

Basic to intermediate computer literacy (POS, Excel, email).

Willingness to work retail hours, including weekends, public holidays, and shifts.

Key responsibilities

Oversee the full day-to-day operations of the store

Supervise retail staff, manage shift planning, and ensure strong sales-floor coverage.

Deliver excellent customer service and handle escalated customer queries professionally.

Assist with stock control, receiving, replenishment, merchandising, and maintaining visual standards.

Oversee cash handling procedures, float management, banking, and end-of-day reconciliations.

Monitor store performance, help drive sales targets, and ensure promotions are correctly implemented.

Maintain store cleanliness, safety, loss prevention, and compliance with retail policies.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

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