Clinical Administration Manager, Bloemfontein

Our client is seeking to employ an Administration Manager. The successful candidate will be responsible for the overall management of the Administration area in the hospital. The incumbent will also be responsible for ensuring admissions and discharge of patients is done in a professional, friendly, and timeous manner as well as creating and maintaining a goodwill with doctors and liaison with nursing staff regarding bed bookings.

Minimum Requirements to apply:

Education:

• Grade 12 or equivalent NQF level 4 qualifications
• A tertiary qualification in Administration or Office Management or related.
• Enrolled Nurse or Registered Nurse qualification and advantage
• ICD10 / CPT coding qualification an advantage

Work Experience:

• Minimum of 3 to 4 years' relevant experience managerial position would be advantageous
• Private Hospital experience essential
• Case Management experience
• ICD10 / CPT coding experience

Knowledge:

• Ensure staff admit patients in a professional, orderly manner and appropriate information is recorded
• Ensure staff collect deposits and surcharges where applicable
• Liaise with doctors and related departments regarding Theatre List and diagnosis
• Liaise with nursing staff regarding bed bookings
• Ensure confirmations is obtained regularly
• Compliance with Group Admin Policy and Procedures
• Ensure staff discharge patients in a professional, orderly manner
• Ensure staff collect outstanding monies due by private patients and co-payments for medical aid or insurer patients where applicable
• Ensure correct procedures are always followed by staff
• Oversee and streamline billing and collections processes
• Month-end closing of the billing group information, billing planning and implementation
• Ensure adequate turn-around times are maintained
• Ensure DNFB report is maintained and at an acceptable level
• Plan and implement quality assurance for all processes
• Personnel development and staff meetings
• Knowledge of Medical Aids and the NHN Billing and Tariff Guideline
• Staffing discussions and planning/interviews
• Assist with the implementation of a new billing system
• Oversee the case management function
• Manage the hospital private and foreign credit control process
• Manage the Workmen Compensation Fund and Road Accident Fund document control process
• Ensure cases are updated, appropriated as per agreements with medical aid
• Oversee the management of the drivers
• Actively participate as a member of a team to achieve goals
• Work with management and staff in other department to achieve company goals and streamline processes
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with evolving policies and procedures and always abide by them.
• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Customer service orientated with high working standards
• Excellent Interpersonal and communication skills
• Intermediate Computer skills
• Develop collaborative relationships to help accomplish work goal
• Internal candidate will perform above duties on top of her current duties

Salary:  Market related

Location: Bloemfontein (Free State Province)

Interested candidates who meet the above criteria are requested to e-mail a detailed CV to , or view our website to apply or to contact Gary on +27(0)110261907

Please view our website:

By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.

If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.