Maintenance&Service Delivery Coordinator (SAP), Bloemfontein

Brief Role Description To assist, implement and manage systems to best support maintenance strategies and rendering of efficient service delivery environment to customers. Key Performance Areas Maintain Preventative Maintenance (PM) schedules in accordance with the SLA for all equipment and services.Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation. Ensure that all orders are processed timeously. Monitor the execution of work and implement corrective measures on deviations. Manage all incoming requests and complaints on daily basis and provide timeous feedback in ensuring customer satisfaction.Dispatch requests to technical staff and pertinent service providers and follow-up on action items Conduct monthly verification of WIP and report on variances. Provide weekly/monthly reports on SLAs and backlog. Planning for placement of employees, contractors and efficient utilization of materials and toolsEnsure that tasks are conducted efficiently and optimum use of tools and equipment. Building good Internal and External customer relationships Undertake other related duties and assignments as assigned from time to time. Minimum Requirements N3 - N6 in Engineering or Project Management or Operations Management or related

Matric (Senior Certificate) Valid SA Driver's License 4 - 6 years relevant experience in maintenance planning, project management and knowledge of financial management principles Maintenance planning, project management skills MS Word, MS Excel&MS Outlook (Intermediate skill level), SAP Knowledge is a requirement Knowledge of OHS Act&ISO 9001 Quality Management Systems

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