CES Specialist - Mining, Boksburg

## CES Specialist - MiningBewerbenlocations:

Boksburgtime type:

Vollzeitposted on:

Vor 24 Tagen ausgeschriebentime left to apply:

Enddatum: 31. Mai 2026 (Noch 13 Tage Zeit für Bewerbung)job requisition id:

R-2026016129CES Specialist - Mining- - - - - - - - - - - -MISSION:

•Capture Usage : Collects on the field performances and usage conditions of products and associated services, in order to improve our offer

and identify risks.

•Give advice : Provides Technical Support to Customers, Prescribers and to M&S teams, in order to promote and optimize the Benefits that

our Products and Services bring to the Customer, maximize technical added value and reduce risks.

•Market surveillance: Monitors the environment and field performances of our Products&Services vs. Competition, reports Weak- Signals

and/or Alerts including“Copycat”, implements corrective actions and deploys actions for market interventions.

•Claim Management: Contributes to the resolution of Customer dissatisfactions in the spirit of Customer Centricity and Protection of the

Company. If (s)he has the delegation, manages Product Liability matters and minor disputes with tires and associated services under the

responsibility of Product Liability Correspondent.

•Field Surveys : Depending on domains, can organize, prospect, negotiate, implement and follow Fleet Surveys on the field, in order to

improve the quality of our offer (products and services) and manage residual risks on new technologies or designs.

Roles&Responsbilites:• Definition, steering and realization of field usage / performance studies (end of life tires exam, usage characterization and performancemeasurement plans, ...)• Synthesis reports for performance measurement studies (MC tires, field survey) and field usage measurements• Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality, ...)• Alert reports sent to Central teams (Risk Analysis)• Reports following minor litigation (if delegation and out of AMN)• Give advice and technical training for sales force• Give advice and technical training for external customers• Technical demonstrations during commercial product launch events• On-the-job training / tutoring for newcomers C.E.S.### Über unsMichelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks.

It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries.

Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward...

Visit our website to discover more about us #J-18808-Ljbffr