Manager: Welverdiend, Mpumalanga

TWK Agri has the following vacancy available: Manager: Welverdiend within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary This role involves the overall management of the guesthouse, accommodation, and function operations at Welverdiend, ensuring excellent guest service, smooth daily operations, effective coordination of functions and events, proper staff supervision, and the maintenance of high hospitality and presentation standards at all times.

Responsibilities and Duties

Manage the day-to-day operations of the guesthouse, including accommodation, functions, and events

Oversee reservations, check-ins, check-outs, and guest communications

Ensure exceptional guest service standards and memorable guest experiences

Manage and coordinate functions, conferences, and special events from planning to execution

Supervise staff, including scheduling, performance management, and training

Maintain stock control for food, beverage, rooms, and operational supplies

Ensure cleanliness, presentation, and maintenance of the property at all times

Handle guest feedback, queries, and complaints professionally and efficiently

Ensure compliance with health, safety, and operational standards

Assist with marketing initiatives and promoting the guesthouse and venue

Qualifications and Skills

Matric / Grade 12

Relevant qualification in Hospitality Management will be advantageous

Minimum of 7 years’ experience managing a guesthouse, lodge, hotel, or similar hospitality establishment

Proven experience in function and event management

Strong people management and customer service skills

Excellent organisational and administrative abilitiesFinancial awareness, including stock control and cost management

Computer literate with experience in booking and reservation systems

Willingness to work flexible hours, including weekends and functions

Valid Driver’s License (Code 08)

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

The company can expire job adverts at any time at their own discretion.

TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

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