Lead Guest Experience&Service Design, Mpumalanga

A luxury hospitality lodge seeks a leader to ensure guests feel cared for throughout their journey. Responsibilities include overseeing the guest experience, leading and training teams, and engaging with guest feedback to enhance satisfaction. The ideal candidate has significant experience in high-end hospitality, strong emotional intelligence, and exceptional communication skills. This role emphasizes creating memorable moments and maintaining service standards while driving business success.#J-18808-Ljbffr