Flemish / Dutch Customer Sales & Service Representative, Cape Town

Job Description

• Work for a prestigious airline brand: Brussels Airlines Group / Lufthansa Airline Group
• Assisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English on inbound voice calls & written correspondence
• Work on renowned airline reservations systems
• Full paid product and systems training provided
• Daily interaction with international passengers
• Experience our multi-cultural work environment with colleagues from all over the world

Working hours

• Full time contract (40 Hours per week) at 5 – 8 hours' shift per day
• Flexible rotational shifts including weekends with 2 rest days per week
• Operational hours: 08h00 – 20h00 (Mon-Fri), 08h00 – 18h30 (rotational Saturdays), no Sunday work

Remuneration

1. Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 days
2. Health Insurance Plan – network GP visits, dentistry, optometry, medications etc. (Paid by the Company)
3. Employee Assistance Programs
4. Provident Fund (SA citizens / PR holders)
5. Work from home or from office:
   1. Own home Fibre line & UPS solution required for work from home/remotely

To apply, please provide the following:

• Updated CV
• Copy of ID/PR/VISA that permits you to work
• Completed language assessments will be carried out during screening by the recruiter
• Proof of internet (for work from home applicants)