Contact Centre Administrator - Yoruba Speaking Fluent, Cape Town

About My Client:

They engineer experiences on behalf of some of the world's most progressive brands.

As a company, they have been working towards that goal ever since it was founded in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO).

They continue to specialize in customer experience, but their capabilities extend across voice, social and digital channels. With a mission to “push the limits of customer experience and business process optimization,” people are empowered and encouraged to push the boundaries. They aim to be the best at engineering the customer experience by investing in their people and the environment in which they work and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions that meet the challenges of a now omni-channel world.

Why work for our client?

They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands.

They thrive on making a difference in the lives of people and businesses. They bring together passionate, fun-loving people and give them the freedom and tools they need to look after their clients' customers as if they were their own.

Every employee brings humanity and empathy to their work. For their clients, that makes a tangible and valuable difference to the brands and their businesses.

Their environment is a great place to grow.

They promote creative, agile thinkers who strive to enjoy every day at work. They don't rest until they find a better, smarter, more human way.

What employees say about working at our client:

“Fun, yet stressful working environment”

“Pays good and offers stability”

“Fun place to work”

“Fun workplace and healthy working environment”

Benefits:

• Full training
• Night shift allowance when applicable
• Customized incentive programme
• Free medical aid for the main member
• Group life cover
• Fantastic employee assistance program (EAP)
• Subsidized door to door transport service for all shifts ending after 18:30

Salary: R9000 

What you need:

• Yoruba fluent
• English fluent
• High school qualification
• Permission to work in South Africa
• 1-year minimum working experience