Swedish- / Danish-Speaking International Call Centre Agent, Cape Town

Our client is the African Medical Assistant branch which is part of a global company providing support to various Northern and International European insurance companies. They handle insurance and assistance claims with high professional standard in an international office environment.

Our client is seeking Danish and / or Swedish native speakers to fulfil the position of Call Centre Agent (CCA).

Job Description

• Serviced-minded communication with policyholders and their queries regarding trips around the world via phone / email (tourist and / or corporate clients)
• Data processing in various Policy- and Claims systems
• Possibility of future training specifically within the Assistance team (various 24/7 work set-up´s)

Job Requirements

• Danish and / or Swedish native speaker with full professional fluency in English
• Previous work experience in Insurance, Medical Assistance or Tourism will be an advantage
• Pro-active and performing well under pressure
• Flexible and open-minded to ongoing changes and training
• Bachelor's Degree or higher
• Good computer user skills in Microsoft Office tools

Hours

They operate local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the world.

Should you meet all the requirements and wish to apply, please send your latest CV and motivation to