Customer Support Agent - MUST HAVE OWN CAR, Cape Town

Please note, due to the working hours, it is essential that you must have your own car.

Working hours: 3pm - Midnight, 5pm - 2am, 8pm - 5am, and one Sat or Sunday a month

Customer Support Agent

• Ability to work under pressure in a fast-paced environment
• Able to manage customer escalations and complaints
• Effective case management skills
• Strong analytical and problem solving skills
• Solutions orientated
• Effective time management
• A strong team player that works well as a team and individually
• Accept constructive criticism and customer feedback regarding their experience with software or IT services
• Experience working with different operating systems including Windows and Mac OS

Qualifications Required:

• Essential: Grade 12
• Customer Service experience

Experience, Knowledge, Skills and Attributes Required:

• Professional written and interpersonal skills when communicating with users
• Good attendance record at MPC

Should you have your own Car, please send CV to with the subject heading: Customer Service Agent