Client Administrator, Cape Town

Are you energetic, ambitious, and looking to develop your career? Our Cape Town Investment Migration department is looking to add a Client Administrator to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You're perfect for this position if you:

• Have an excellent command of the English language, both written and spoken
• Can engage professionally with high-net-worth clients and ultra-high-net-worth clients
• Have excellent interpersonal and customer service skills
• Can multi-task, to work under pressure and to reach tight deadlines
• Can demonstrate financial skills and interpret financial statements
• Have excellent administrative and organisational skills
• Are structured and methodical in your approach to tasks with a high attention to detail
• Are computer literate, particularly MS Excel, Word, and Outlook
• Are a happy, quick, and willing learner
• Have a valid driver's license and your own reliable transport (essential)

Extra points if you have:

• Have previous experience in dealing with high-net-worth clients
• Have previously worked in an administrative role
• Have knowledge of Portugal and/or the Portuguese language

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Analysis and validation of client documentation
• Courier bookings, tracking and reconfirming safe delivery of documents to various locations
• Create and manage client records via our CRM system
• Record keeping and management of client folders (physical and electronic)
• General administrative and office duties
• Liaising with internal and external stakeholders
• Working closely with ground support and case working staff
• Work-flow management: distributing call/enquiries/emails where applicable