Employee Benefits Administrative Assistant - Sports Organisation, Cape Town

Role Overview:

This role provides comprehensive administrative and operational support to the business, enabling the effective delivery of strategic objectives. The role manages the day-to-day administration of employee benefits and services, maintains internal systems and operational databases, and coordinates reporting requirements. It also delivers planning and logistical support for workshops and initiatives.

The role builds and sustains strong working relationships with various stakeholder, ensuring clear, proactive and professional communication regarding benefits and related services.

Key Areas:

Healthcare and well-being

• Administers membership across medical aid, medical insurance, gap cover and wellbeing / lifestyle benefits. Manages claims processing and ensures timely, professional resolution of queries. Provides administrative and operational support to wellbeing initiatives, medical support structures and other programmes.

Provident Fund

• Manages the ongoing administration of contribution schedules, ensuring employer contributions remain accurate and up to date. Handles queries and administer claims processes. Ensures compliance with beneficiary nominations.

Life, Disability and Funeral benefit

• Oversees monthly payment schedules and ensures premiums are paid timeously. Manages stakeholder queries and processes claim applications. Ensures compliance with beneficiary nominations.

Bursary Scheme

• Co-ordinate and administer bursary applications

Operational Support

Providing administrative and logistical support relative to specific projects, conferences, workshops, events, research. This will include support in the commercial programme of the business, tracking commercial engagements and activations.