Sales Coordinator - Landscaping, Cape Town, South Africa

SALES COORDINATOR

Wellington, Western Cape
Reporting to: General Manager

Arboreta is seeking a proactive and organised Sales Coordinator to support its growing sales operations. As a leading wholesale ornamental plant nursery serving Landscape Gardeners, Garden Centres, Agricultural Estates and Developers, Arboreta requires a motivated individual who can coordinate sales activities, support customer relationships, and contribute to business growth through excellent service and operational efficiency.

KEY RESPONSIBILITIES

• Generate and distribute the weekly availability list, including promotional information and a cover note, by end of day Thursday.
• Prepare and provide sales representatives with the weekly specials and promotional plan by end of day Wednesday to support sales for the following Monday’s deliveries.
• Coordinate orders and deliveries for landscaping clients to ensure timely and accurate fulfilment.
• Provide administrative support to sales representatives managing garden centre accounts.
• Assist in preparing sales reports and forecasting data to support decision-making.
• Visit existing and prospective landscape customers to build relationships and identify growth opportunities.
• Develop and generate sales opportunities within estates and property developments.
• Deliver exceptional customer service and respond promptly to customer enquiries.
• Collaborate closely with the sales team to achieve and exceed sales targets.
• Oversee and manage the photography process to support product promotion and sales initiatives.
• Maintain and update the customer database, ensuring accurate records of interactions and activities.
• Liaise with logistics and operations teams to ensure smooth and efficient order fulfilment.
• Provide product recommendations and expert advice to customers and sales representatives.
• Identify and pursue new business opportunities to expand market reach.
• Support sales forecasting and budgeting processes.
• Contribute to the development and implementation of sales strategies to drive business growth.

MINIMUM REQUIREMENTS

• A relevant qualification or formal training in sales or business management would be advantageous.
• At least 3 years’ experience in sales team management.
• Experience in the Horticulture/agriculture industry would be beneficial.
• Fully bilingual in English and Afrikaans (verbal & written).
• Valid driver’s license
• Strong interpersonal and professional communication skills.
• Well presented, energetic, enthusiastic and proactive.
• Comfortable working with MS Office (Excel, Word, PowerPoint); Canva.
• Understands pricing, margins, and sales targets.