Senior Property Co - Ordinator for Hotels, Cape Town

Property Coordinator – Hotel Portfolio Job Purpose

The Property Coordinator provides essential coordination, administrative support, and cross-functional alignment across a hotel portfolio within a precinct environment.

The role ensures that day-to-day operations, stakeholder engagements, property-related workstreams, and precinct initiatives are aligned to broader strategic objectives.

The position acts as a central link between internal teams, hotel operators, owners, service departments, and external partners, ensuring priorities are coordinated, clearly communicated, and effectively tracked to support operational excellence and long-term asset performance.

Key Responsibilities 1. Coordination & Planning

• Coordinate and track activities impacting hotel operations.

• Support strategic planning through research, data gathering, scheduling, and documentation preparation.

• Monitor precinct-wide initiatives and communicate implications to stakeholders.

• Assist with ESG, sustainability, and integration initiatives.

• Consolidate stakeholder information to support decision-making.

2. Operational Management

• Coordinate facilities, utilities, safety, and service requests.

• Maintain compliance registers (maintenance, audits, insurance, contracts).

• Support capital expenditure (Capex), refurbishment, and lifecycle coordination.

• Monitor compliance with lease and management obligations.

• Coordinate inspections, site walks, and action tracking.

3. Stakeholder Engagement & Relationship Management

• Act as a coordination point for internal and external stakeholders.

• Prepare agendas, minutes, reports, and action logs.

• Build collaborative relationships with operational and service departments.

• Support agreement management and documentation tracking.

• Maintain stakeholder databases and reporting calendars.

• Coordinate workshops, forums, and training initiatives.

4. Financial & Administrative Support

• Assist with quotes, purchase orders, and job cost administration.

• Consolidate financial reports (revenue, occupancy, turnover).

• Track financial obligations such as escalations and compliance submissions.

• Support Capex and Opex tracking and audit preparation.

• Maintain financial dashboards and asset registers confidentially and accurately.

Qualifications

• Diploma or Degree in:

  • Hospitality Management

  • Property Management

  • Business Administration

  • Or related field (advantageous)

Experience

• 3–5 years' experience in:

  • Hospitality operations

  • Property administration

  • Asset coordination or similar environment

• Experience in multi-stakeholder environments.

• Exposure to hotel operations and service standards is advantageous.

Knowledge Requirements

• Understanding of hotel and property environments.

• Basic knowledge of leases and compliance frameworks.

• Awareness of tourism trends and guest experience principles.

Skills & Competencies

• Strong planning and coordination ability

• Excellent time management and multitasking skills

• High attention to detail

• Strong written and verbal communication skills

• Problem-solving and practical decision-making ability

• Administrative and technical proficiency

• Advanced Microsoft Office skills (Excel, PowerPoint, Outlook)

Work Context

• Office-based coordination role

• No travel required (local or international)

• No direct reports

• Not responsible for managing budgets directly