General Manager– People, Finance&Projects Social Places, Cape Town

General Manager– People, Finance&Projects

Role overview:

We are hiring a General Manager– People, Finance&Projects to join our leadership team. This role is ideal for someone who excels at building high-performing teams, aligning financial strategy and driving strategic initiatives across departments. Reporting directly to the CEO, you will play a key role in shaping company operations, improving efficiency and ensuring all departments are aligned for success. If you are a strong leader who thrives in a fast-growing, tech-driven environment, this is the opportunity for you!Apply here–

Key responsibilities:

People&culture

Partner with HR to develop organizational design, talent strategies and leadership development programs. Champion a high-performance, values-driven culture across the business. Coach senior managers to strengthen leadership capabilities and team output. Oversee workforce planning and ensure effective recruitment, retention and engagement initiatives.Finance leadership

Work closely with the Finance Manager on budgeting, forecasting and cost optimization. Monitor financial performance and use key SaaS metrics (MRR, ARR, CAC, LTV, churn) to inform decision-making. Ensure the company’s financial strategies support growth and scalability. Oversee resource allocation and financial governance to align with business priorities.Projects&strategic initiatives

Lead cross-functional projects that improve operational efficiency, scalability and delivery. Drive alignment across Digital Operations, Finance, Marketing, HR and Ads teams to meet strategic objectives. Own the rollout of operational frameworks (OKRs, EOS, etc.) and ensure accountability. Support the CEO in executing major initiatives, partnerships and business growth strategies.Requirements

Proven experience as a COO, Chief of Staff, General Manager, or similar executive role 5+ years in a senior management capacity Experience in a SaaS business Project management expertise (certifications like PMP, Agile a plus) Experience rolling out operational frameworks (e.g., EOS, OKRs) Proven experience overseeing multiple departments and leading department headsBackground in the marketing industry, advertising, MarTech, SaaS, or a related digital-first business Strong understanding of SaaS financial metrics (MRR, ARR, CAC, LTV, churn) and business drivers Demonstrated success in scaling operations and driving cross-functional alignment Financial literacy with experience guiding budgets, forecasts, and resource allocationStrong leadership, communication, and team development capabilities Proficient in project management and operational execution in fast-paced environments Bachelor’s degree required; MBA or similar advanced degree is a plus

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