Delivery Manager Delivery Remote - South Africa, Cape Town

Up to ZAR 700,000

salary on a full time, permanent employment contract Fully remote working anywhere in South Africa!️ 33 Days Paid Leave and Benefits ✨ Exciting high growth product, relied on by leading global brands, particularly within sports Working with the latest hardware, tech stack and tools About us

Storyteller is a high growth B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit! Responsibilities

As a Delivery Manager at Storyteller, you willbe responsible forthe seamless delivery of projects from post‑sale through to launch and theinitialperiod of live operation – plus the active improvement of our delivery processes to improve client satisfaction. What you can expect: Grabbing hold of projects and making them your own – being the person who knows and cares the most about the clients youare delivering forInitiating delivery projects, aligning plans with client expectations and business objectives Running onboarding and discovery calls, helping to define requirements and leading clients through the process of integrating our product Controlling schedules, tracking milestones, and adjusting timelines as necessary using tools such as Jira and AirtableMaintaining transparent client communication, managing stakeholder expectations, and negotiating scope changes effectively Reviewing client integrations to ensure they are to spec, and feeding back issues clearly to client integrators and internal engineering teams Running CMS training with clients to ensure they can use the platform effectivelyManaging post‑launch support and ensuring a smooth handover to Customer Success Working cross‑functionally – most projects blend tech, product, and content Proactivelyidentifyingproblems, generating options, and driving decisions to keep delivery moving Using AI and internal tools to accelerate delivery(e.g., summarising calls, drafting specs and tickets, analysing integration behaviour, and improving documentation and playbooks)Contributing to continuous improvement in how we deliver Storyteller– processes, templates, documentationand standards Qualifications

What's important to us: Experience delivering or managing web‑or app‑based projects (ideally in B2B SaaS, sports, media, or a fast‑moving agency/startup environment) Excellent oral and written communication skills, including the ability to communicate with technical and non‑technical stakeholdersHigh ownership mindset– you grab hold of things, figure them out, and drive them to completion Strong problem‑solving skills and comfort making decisions with imperfect information A real interest in technology and AI, with experience using AI tools and effective prompting to speed up workflows and improve outcomesDetail‑oriented, with a high bar for quality and clear documentation Comfort juggling multiple projects and priorities at speed Familiarity with project management methodologies and tools (Jira,Airtable, Linear, Asana, Monday, etc.) Reliable internet for remote work What’snice to have: Experiencewith SDK, API, or mobile app integrationsExperience running requirement/specification processes with external stakeholders Experience working with US and UK clients across time zones Interest in sport and an understanding of how sportsorganisationsthink about digital products Recruitment Process

Online video interview (short recordedanswers to a mixture of questions) Follow‑up exercise (compensated) to test skills relevant to this position Final interview with Andy (Chief Delivery Officer)

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