Mid-Level Compliance Officer, Cape Town

Cape Town, South Africa | Posted on 22/04/2026

We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years of experience to support daily compliance operations, fraud monitoring, and merchant due diligence. The successful candidate will play a key role in ensuring adherence to internal policies, regulatory requirements, and operational standards while supporting onboarding and ongoing merchantmonitoring processes.

Key Responsibilities

Review previous day’s transactions to identify anomalies, suspicious activity, or

Verify settlements, ensuring correct application of fees

Perform daily batch checks and reconcile transactions with settlement batches

Conduct wallet load reconciliations

Manage BIN blocking and unblocking processes as required

Review merchant websites and assess online reputation (including customer reviews) to confirm legitimacy and service delivery

Conduct due diligence to ensure merchants meet compliance and risk standards

Monitor merchant chargeback ratios and elevate where necessary

Operational Support&Queries

Respond to daily merchant and internal queries via phone and email

Business name or branding updates

3DS disablement requests

Provide support on chargeback-related queries and investigations

Onboarding&KYC Verification

Liaise with clients and internal sales teams to collect required onboarding documentation

Perform KYC (Know Your Customer) verification in line with compliance policies

Ensure secure storage and proper record-keeping of all documentation

Submit completed applications for management approval

Upon approval, set up merchant accounts and onboarding systems

Requirements

2–3 years’ experience in compliance, risk, fraud monitoring, or a related field

Strong understanding of KYC, AML, and regulatory compliance principles

Experience in payments, fintech, or financial services is advantageous

High attention to detail and strong analytical skills

Excellent communication and problem-solving abilitiesAbility to manage multiple tasks and meet daily operational deadlines

Analytical thinking and risk awareness

Strong organizational skills

Integrity and confidentiality

Ability to work independently and within a team

Exposure working for an International Company

Fast-paced learning in a non-corporate environment

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