Creditors Controller, Cape Town

Terra Nova Tours Careers Creditors Controller (Tourism) Location:

Cape Town, South Africa

Start Date:

Immediately

Hybrid:

No

As a

Creditors Controller , you will report directly to the

Accounts Team Leader , with responsibilities that include, but are not limited to:

Key Responsibilities

Efficiency and timely processing of supplier invoices.

Investigate discrepancies, invoice vs. service line variances, process credit notes and refunds.

Reconcile supplier accounts accurately.

Ensure suppliers are paid as per the payment terms.

Provide accurate and timely information and reports to management, colleagues and suppliers (Supplier reconciliations).

Capture forex, credit card and journal entries accurately and in a timely manner on Tourplan.

Report missed payments and ensure they are captured on the payment schedule for the next payment run.

Prepare forex transaction payment schedules on a weekly basis; ensure invoices are compliant, obtain relationship letters and send proof of payments to relevant parties.

Others

Attend team meetings.

Maintain a clear, concise, and effective communication style with clients, management, and the team.

Attend industry events, trade shows, and networking opportunities to promote Terra Nova Tours.

Requirements

Grade 12.

Relevant qualification in Accounting/Finance is advantageous.

3–5 years of creditors/finance experience.

Familiarity with the travel and tourism industry is advantageous.

Proficiency in Microsoft Office Suite (Excel, Outlook).

Understanding of debt management, aging reports, and reconciliation of complex accounts.

Experience with Tourplan is advantageous.

Intermediate Excel skills and accuracy in data entry and maintenance.

Ability to secure payments while maintaining positive customer relationships.

Clear, confident verbal and written communication, including handling objections and dispute resolution.

Understanding customer issues to find mutually beneficial solutions.

Staying calm and firm when handling difficult conversations or repeated rejection.

Ability to manage high-volume workloads and meet strict deadlines.

Meticulous record-keeping and documentation of interactions, and spotting discrepancies.

Knowledge of legal frameworks and company policies.

Identifying ways to speed up payment cycles and improve efficiency.

Ability to work independently and as part of a team in a fast-paced environment.

High level of professionalism and reliability.

Benefits

Competitive salary with performance-based incentives.

Opportunities for career growth and development.

Travel perks and discounts.

A dynamic and supportive work environment.

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