UX Designer, Cape Town

Overview Permanent, full-time, 4 days per week in office. Connecting clients to markets– and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world‑class products and services to all types of investors.

Business Segment Overview Engage in a deep variety of business‑critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game‑changing policies.

Responsibilities Position Purpose: We are looking for a talented and inquisitive UX Designer to help shape and deliver high‑quality user experiences across our websites and digital marketing journeys. You will work within a cross‑functional marketing team, contributing to research, design, optimisation, and testing activities that support our global digital marketing ecosystem. This role suits a designer confident working from concept through to detailed UX design, with a strong focus on creating frictionless, user‑centered online experiences that support acquisition, engagement, and conversion.

Partner with marketers, developers, content specialists, and fellow designers to create and refine concepts, wireframes, prototypes, and high‑fidelity UX deliverables for websites and marketing journeys.

Contribute to user research and insight‑gathering activities, helping ensure decisions are informed by data and user behavior.

Develop clear design documentation including information architecture, navigation structures, user flows, and interaction patterns across our marketing platforms.

Participate in or help facilitate usability testing and A/B testing to validate solutions and optimise performance.

Support continuous refinement of user journeys, ensuring they remain logical, seamless, and aligned with marketing goals.

Collaborate closely with developers to support implementation and maintain design quality.

Stay informed about UX best practice, tools, accessibility standards, and digital marketing trends, proactively contributing fresh ideas.

Qualifications

Strong understanding of user‑centered design principles and digital usability.

Proficiency with design tools such as Figma, Sketch, or Adobe XD.

Experience producing wireframes, prototypes, and user flows.

Ability to collaborate effectively with multidisciplinary marketing teams.

Analytical and problem‑solving skills, with familiarity in interpreting analytics or user‑behavior data.

Understanding of responsive design and web‑optimised experiences.

Experience in financial services or similarly complex environments is beneficial but not essential.

Working Environment

Permanent, full‑time, 4 days per week in office.

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