Security CCTV Controller, Cape Town

Job Purpose:

The Control Centre CCTV Operator will be responsible for ensuring the effective monitoring of all cameras, promptly identifying and respond to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions. Additionally, experience with Eocortex & Axis, would be beneficial for this role.

This role offers an exciting opportunity to contribute to the safety and security of our clients, and their assets, utilizing cutting-edge monitoring technologies. If you are a dedicated and detail-oriented individual with a passion for security, we invite you to apply for this position. Also be advised that the position is based in Stellenbosch and is full-time and candidate must have their own transport.

Key Responsibilities:

1. Emergency Response:
• Contact emergency or relevant emergency providers as needed.
• Coordinate with security personnel and emergency responders during incidents.

2. Incident Response:
• Respond promptly to security incidents by reacting to the situation and taking appropriate action.
• Coordinate with security personnel and responders to address potential threats or breaches.
• Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.

3. System Maintenance:
• Conduct regular checks on surveillance equipment, alarm systems, and monitoring systems to ensure proper functionality.
• Report any malfunctions, faults, or irregularities to the designated technical support team and Control Centre manager.

4. Documentation:
• Maintain accurate records of surveillance activities, incidents, and responses.
• Generate detailed reports for management, summarizing daily activities and incidents.

5. Surveillance Monitoring
• Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.
• Detect and analyze suspicious activities or security breaches through surveillance cameras.