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Front Office Reception, Parklands

Front Office Reception, Parklands
Description


Main Responsibilities
  • Manage the reception area and welcome visitors professionally.
  • Answer calls, take messages, respond to emails, and handle resident enquiries.
  • Assist new residents with admissions, forms, welcome packs, vehicle discs, and village procedures.
  • Coordinate communication through WhatsApp groups and PA announcements.
  • Handle mail, courier deliveries, laundry coin distribution, and meeting room bookings.
  • Maintain resident records, contact lists, birthday lists, and emergency information.
  • Support administration through filing, data entry, printing, scanning, and invoice processing.
  • Monitor office supplies, consumables, and reception equipment.
  • Assist residents with basic technical issues such as DSTV, prepaid meters, and handsets.
  • Support transport arrangements and report maintenance or security concerns.
  • Conduct stock counts, review records, and assist with operational reporting and compliance.
Key Skills & Qualities Required
  • Strong communication and customer service skills.
  • Professional appearance and courteous manner.
  • Good organisational and administrative ability.
  • Attention to detail and confidentiality.
  • Ability to multitask and handle resident concerns patiently.
  • Basic computer and office equipment knowledge.
  • Reliable, punctual, and proactive.
Overall Purpose of the Role  To provide efficient reception, communication, and administrative support that helps maintain a safe, organised, and welcoming residential community environment.
Highlights
  • Company name
    West Coast Personnel
  • Job position
    Front Office Reception
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More info about this ad

Front Office Reception has been posted in the Cape Town Administrative & Support category on Locanto.

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