Credit Controller, Cape Town

Are you an experienced Credit Controller who thrives in a fast-paced, client-focused environment? We are looking for a motivated and detail-oriented individual to join our team and take ownership of our full credit control function. If you're passionate about managing accounts receivable, resolving queries and building strong client relationships, this may be the role for you.

Accounts Receivable (Primary Focus):

• Manage and maintain debtor accounts for both Turrito and Dial a Nerd.

• Communicate with clients regarding overdue invoices via phone and email.

• Resolve billing issues and assist with client queries.

• Allocate and reconcile payments, clearing small balances and ensuring account accuracy.

• Escalate and report on doubtful debts.

• Prepare weekly/monthly debtor reports with commentary on risks and trends.

• Support the stock control team and manage stock dispatch in Johannesburg when required.

• Collaborate with internal teams to ensure customer satisfaction and credit compliance.

General Administration:

• Issue daily cash balance reports and assist with audits.

• Send invoices and statements, reconcile receipts, and update client records.

• Investigate irregularities in payments and negotiate payment plans where needed.

• Maintain accurate records of all communications and actions taken.

• Minimum of 3 years' experience in a similar role.

• Strong negotiation and conflict resolution skills.

• Advanced numeracy, attention to detail and time management.

• Solid understanding of accounting systems, credit control processes and debtor legal frameworks.

• Proficient in MS Office and Pastel Evolution (Intermediate level).

• Excellent verbal and written communication skills.

• Ability to work independently, adapt to changing priorities, and meet tight deadlines.

• Financial certificate or degree (advantageous).

• Intermediate Excel skills.

• Experience in a customer-facing finance role is required.