Senior Service Field Technician - Cape Town, Cape Town, South Africa

Our client in the industrial / manufacturing services industry is looking to employ a Senior Field Service Technician to join their team based in Cape town.

A wonderful career opportunity awaits you!

Requirements:

• Grade 12 (with Mathematics and English) or equivalent
• Technical Trade Certificate
• Additional trade qualification – advantageous. 
• Valid South African Driver's License
• Valid Forklift License
• Working at Heights certification
• Risk Assessment qualification
• First Aid Level 1
• Scaffolding erection and inspection – advantageous
• Welding experience (qualification advantageous)
• Minimum 3 years' experience as a Junior Field Technician
• 3+ years' experience in a technical, electrical, or industrial environment

Responsibilities:

Site Assessment and Preparation:

• Conduct site inspections and assess installation readiness
• Take accurate measurements and determine equipment requirements
• Compile installation packs with tools, parts, and accessories
• Ensure all Occupational Health & Safety (OHS) requirements are met
• Complete site-specific risk assessments

Installations:

• Perform accurate and efficient installations of equipment
• Ensure installations are completed on time and within budget
• Take full responsibility for installation quality and execution
• Provide feedback on performance and operational challenges

Repairs and Maintenance:

• Conduct fault-finding and breakdown repairs on-site
• Perform maintenance and servicing of mechanical and electrical equipment
• Ensure first-time fix and minimise repeat call-outs

Quality Control and Commissioning:

• Maintain high installation and service quality standards
• Ensure proper commissioning and handover to clients
• Provide all required documentation (manuals, certificates, warranties)

General Technical Duties:

• Maintain full technical knowledge of all products
• Troubleshoot and resolve technical issues effectively

Tools, Equipment and Work Environment:

• Ensure all tools and equipment are maintained and accounted for
• Conduct regular vehicle and tool inspections
• Maintain a clean, safe, and organised working environment
• Ensure full compliance with PPE and safety requirements

Customer Service:

• Deliver exceptional customer service at all times
• Represent the company professionally on-site
• Build and maintain strong customer relationships

Team Responsibilities:

• Support and mentor junior team members
• Assist team members when required
• Lead by example and promote teamwork

Key Competencies and Attributes

• Strong technical and problem-solving skills
• Ability to work independently and take initiative
• High attention to detail and quality of work
• Physically fit and able to work at heights
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Positive attitude and strong work ethic

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.