German Speaking GMS Data Specialist (Information Technology), Cape Town

Our client is a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for people and our planet. Our client helps our customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our client is a public company quoted on the London FTSE and employs over 20,000 people worldwide.

Role Overview Preparation of manufacturer material data for maintenance business. Providing spare part data and manufacturer Bill of materials for Workplace, Datacenter and Networking devices, to ensure operational day-to-day business for global and local customer contracts. Roles at this level will work under general supervision and uses discretion in solving problems. Work is reviewed at frequent milestones, able to determine when a problem needs escalating.

Job Type:

Full Time/Permanent

Location:

Cape Town

Workplace : Onsite

Requirements

Very good technical product knowledge within IT environment

Experience with relevant business/ ERP systems e.g. SAP

Excellent analytical skills and working knowledge of Microsoft Applications

High reliability, efficient planning&structured organization of workload, also in stressful situations

Working effectively in a global and collaborative environment

Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels

Team oriented thinking and working style paired with a high level of motivation to successfully transform the objectives

Strong interpersonal&communications skills and confidence in working with cross‑functional stakeholders and teams at all levels

Excellent English skills, written and spoken (minim. CEFR at level B2)

Must be fluent German.

Ability and willingness to travel globally

Performance Indicators

Understand technical functionalities at the spare parts level and drive Information into the organization to ensure the business meets SLA performance targets

Ensuring all technical information that is necessary to fulfil the customer contracts, are available

High attention to detail, addressing issues proactively and delivering effective, sustainable solutions

Ensuring high and actual data quality

Understand and adhere to policies and procedures

Demonstrates relevant Winning Together values

Responsibilities

Access and research technical device information’s in manufacturers and suppliers data sources

Compile the search result of data into our client's standardized system specifications

Administrate and monitor relevant material and master data with a high attention to detail, ensure high level accuracy of data

Provide comprehensive and correct master data for reporting and processing of information

Prioritize and co-ordinate own and others work schedules to ensure that business and customer needs are met, and deadlines are adhered to.

Able to communicate on complex issues to meet business and customer requirements to avoid escalations.

Act in accordance with our clientsInformation

Security Policies and report any potential or actual Security events or other Security risks to the organization.

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