Customer Relations Administrator | Customer Experience | …, Cape Town

Passionate about delivering exceptional customer experiences and building strong, sustainable client relationships within fast-paced operational environments.

Experienced in customer support, CRM management, complaint resolution, administrative coordination, and telematics support, with a strong focus on service excellence and operational efficiency.

Key strengths include:

• Customer Relationship Management
• Customer Experience & Retention
• CRM & Database Management
• Complaint Resolution & Escalation Handling
• Telematics & Fleet Management Support
• ISITE / Portal Support & Reporting
• Cross-functional Collaboration with Sales & Operations
• Administrative Coordination & Reporting

Strong interest in:

• Customer Success & Service Excellence
• Fleet Management & Telematics Systems
• Operational Support & Reporting
• Process Improvement & Customer Retention