Senior Fashion Boutique Manager: Lead Sales&Style, Cape Town

Key Responsibilities

Lead by example on the sales floor through active selling, styling, and customer engagement

Deliver outstanding customer service and create memorable shopping experiences

Drive store turnover, achieve and exceed sales targets, and improve overall performance

Manage, motivate, coach, and develop the store team

Ensure high standards of visual merchandising and store presentation

Oversee stock management, administration, and reporting

Implement Head Office strategies and operational procedures effectively

Handle customer queries and complaints professionally and efficiently

Support promotions, events, and festive season late trading

Maintain brand image, premium standards, and professional appearance at all times

Requirements

Minimum of

8 years’ experience

in retail and sales

Previous management experience within a fashion or boutique retail environment

Proven track record in improving store performance and driving sales growth

Strong personal sales ability and a target-driven mindset

Excellent people management and leadership skills

Experience in high-end or premium fashion retail environments

Exposure to high-end, premium, or fashion-forward retail brands

Strong knowledge of merchandising, stock control, and retail operations

Excellent communication and organisational skills

Exceptional styling ability and strong product knowledge

Well-groomed, stylish, and professional presentation

Positive, solutions-driven attitude with the ability to perform under pressure

Flexible to work retail hours, including late trading during peak periods

Based in or around the Western Cape with reliable transport

Why You’ll Love This Role

Work in a stylish, high-end boutique environment

Be part of a passionate, fashion-focused team

Opportunity to lead, grow, and make a lasting impact

Career development within a premium retail brand

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