Senior Hospitality Manager, Cape Town

Cape Town, South Africa | Posted on 20/04/2026

Salary Will be discussed during interview

City Cape Town

Province Western Cape

Country South Africa

Postal Code 7625

Job Description WE’RE HIRING: Senior Hospitality Manager (OWNER-LEVEL)

Our Cape Joy team is looking for an experienced candidate with a hands‑on GM to run our luxury guest house and routine management of casual dining and bar operations like it’s your own. This role requires someone who can take full control of standards, staff, stock, service, and profitability without constant supervision. Full‑time position that requires early starts and weekend work.

This is a managerial role where you will be responsible for the operations, sales growth, stock and people.

Requirements

A Bachelor's degree in Business Administration, Hospitality, or a related field is a plus

Experience in restaurant operations essential

Minimum 7–10 years of General Manager experience in luxury hospitality, boutique hotels, guest houses, or high‑end restaurants (traceable references required)

Proven experience managing both

accommodation/lodging

and

food&beverage/bar operations

simultaneously

Demonstrated track record of running an establishment

independently , with minimal oversight

Experience managing

casual daily food service

and

bar operations

including opening/closing procedures, service standards, and team scheduling

You must be able to:

Lead with authority and consistency (firm, fair, and decisive)

Enforce strict rules and performance standards daily

Run tight stock control (ordering, receiving, FIFO, portioning, stock take, variance according to weekly budgets)

Make the numbers work (GP, labour %, waste, controls, cash‑up/POS integrity)

Drive turnover with marketing and sales initiatives (promos, bundles, local partnerships, social media execution and advertisement)

Take action on repeated poor performance and misconduct (including termination where justified and lawful)

Non‑negotiable: The ideal candidate must be mature, dependable, exercise sound judgment, and maintain a professional and responsible lifestyle.

Please note that you will be required to do a drug test.

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