Hotel Night Auditor, Cape Town

Job Description ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well‑organised Night Auditor.

Key Responsibilities

Welcome and assist guests during the night shift in a professional and friendly manner.

Handle guest check‑ins and check‑outs.

Process reservations, payments, and guest requests.

Perform the daily night audit process and balance all hotel transactions.

Reconcile front office accounts, cash, credit card, and room revenue.

Prepare and distribute daily financial and operational reports.

Ensure all financial postings are accurate and aligned with hotel procedures.

Handle late‑night guest queries, complaints, or emergencies.

Maintain security and monitor hotel activity during night hours.

Ensure smooth handover to the morning shift team.

Requirements

Previous experience as a Night Auditor, Receptionist, or Front Office Ambassador in a hotel.

Finance or accounting experience is essential.

Experience with hotel systems.

Strong numerical and reconciliation skills.

Good computer literacy (Excel and reporting systems).

Excellent communication and customer service skills.

Ability to work independently and responsibly during night hours.

Reliable, trustworthy, and detail‑oriented.

Preferred Qualifications

Grade 12/Matric certificate.

Tertiary qualification is advantageous.

2+ years of experience in a similar role.

Benefits

Competitive salary.

Professional development opportunities.

Job Type: Full-time

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