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Executives-Back-End / Blended / Customer Service-Email + …, Cape Town

Executives-Back-End / Blended / Customer Service-Email + …, Cape Town
Description
Overview

Executives-Back-End / Blended / Customer Service-Email + Chat + Voice– EXL Cape Town, Western Cape, South Africa Responsibilities

To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. Support the other departments in dealing with customer queries regarding scheduling. Manage and understand the expectations of the customer and to ensure service lines are adhered to.

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Highlights
  • Company name
    EXL
  • Job position
    Executives-Back-End / Blended / Customer Service-Email + Chat + Voice
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Executives-Back-End / Blended / Customer Service-Email + … has been posted in the Cape Town BPO & KPO category on Locanto.

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