German Customer Support Specialist– Online Retail …, Cape Town
German Customer Support Specialist– Online Retail …, Cape Town
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Cape Town, South Africa
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Posted: less than a week ago
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Save
Description
We are hiring
German-speaking Customer Service professionals
for an international online retail client supporting global customers in Umhlanga, Durban.
Location:
Umhlanga, Durban (On-site) Start Date:
6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26 Salary:
R24,000 per month + Benefits Working Hours:
24/7 Rotational Shifts
What you will do:
Support German-speaking customers via inbound channels
Resolve queries related to online retail orders and services
Deliver high-quality customer experience
Maintain accurate case records and updates
Minimum Requirements
German language proficiency (B2–C2 level)
– written and spoken
Good command of English
for internal communication
Matric / Grade 12 qualification (essential)
Valid
South African ID or residence permit
Preferred Experience&Skills
Previous
customer service or call centre experience
(retail experience advantageous)
Strong communication and problem‑solving skills
Ability to work in a
fast‑paced, customer‑focused environment
Comfortable working
rotational shifts (including weekends)
Basic computer literacy and ability to navigate support systems
Work Environment
Fully
on‑site role
based in Umhlanga
Collaborative, multicultural team environment
Structured training and onboarding support
#J-18808-Ljbffr
German-speaking Customer Service professionals
for an international online retail client supporting global customers in Umhlanga, Durban.
Location:
Umhlanga, Durban (On-site) Start Date:
6 April 2026; 30/Jun/26; 31/Aug/26; 31/Oct/26 Salary:
R24,000 per month + Benefits Working Hours:
24/7 Rotational Shifts
What you will do:
Support German-speaking customers via inbound channels
Resolve queries related to online retail orders and services
Deliver high-quality customer experience
Maintain accurate case records and updates
Minimum Requirements
German language proficiency (B2–C2 level)
– written and spoken
Good command of English
for internal communication
Matric / Grade 12 qualification (essential)
Valid
South African ID or residence permit
Preferred Experience&Skills
Previous
customer service or call centre experience
(retail experience advantageous)
Strong communication and problem‑solving skills
Ability to work in a
fast‑paced, customer‑focused environment
Comfortable working
rotational shifts (including weekends)
Basic computer literacy and ability to navigate support systems
Work Environment
Fully
on‑site role
based in Umhlanga
Collaborative, multicultural team environment
Structured training and onboarding support
#J-18808-Ljbffr
Highlights
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Company nameCross Border Talents
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Job positionGerman Customer Support Specialist– Online Retail (Relocation Offered)
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German Customer Support Specialist– Online Retail … has been posted in the Cape Town BPO & KPO category on Locanto.
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