Senior SaaS Customer Advocate - Email&Chat, Cape Town

A customer service company in Cape Town is seeking a Senior Customer Advocate to handle email and chat support. The role involves resolving customer inquiries and complaints with outstanding service. Candidates should have at least 3 years of customer service experience and a Bachelor's degree. Proficiency in English and German is required, along with experience in supporting SaaS products. This position also demands analytical skills and the ability to navigate multiple systems.#J-18808-Ljbffr