Jewellery Design Studio Manager, Cape Town

freeRange JEWELS

specializes in distinctive, handcrafted pieces that challenge conventional aesthetics. Working with all precious metals&gemstones, the studio combines technical precision with a bold, design‑led approach. The result is jewellery that stands apart—defined by originality, strong visual identity, and an uncompromising attention to detail.

ROLE OVERVIEW This role is suited to someone looking to take ownership of a studio environment and grow within a design‑led brand.

"We are seeking an experienced and highly organized

Jewellery Design Studio Manager

to take ownership of the

day‑to‑day operations and client experience

within our design and retail studio.

This is a hands‑on role requiring someone who can confidently manage both the

creative and operational flow

of the studio, ensuring seamless coordination between clients, design, and production.

A core focus of this position is delivering an

exceptional retail and client experience , from initial engagement through to final delivery.

KEY RESPONSIBILITIES

Lead and manage

daily design studio operations , including administrative and retail functions

Oversee and enhance the

end‑to‑end client experience , including bespoke design consultations

Manage client communication for

repairs, alterations, and remodeling projects

Coordinate and optimise

studio workflow and production timelines

Act as the central point of communication between the

designer, workshop manager, and manufacturing team

Source materials and liaise with

suppliers and external partners

Ensure smooth execution of

orders, production, and delivery processes

Contribute to and support

brand‑aligned content creation and social media activity

REQUIREMENTS

Formal or technical training in

jewellery design and/or manufacturing

Proven experience within a

jewellery studio or workshop environment

(essential)

Strong background in a

client‑facing role within the jewellery industry

Excellent

customer service and interpersonal skills

Demonstrated ability to manage

operations and workflow in a studio setting

Highly organised with strong

attention to detail and problem‑solving skills

A genuine passion for

jewellery, design, and creative industries

Experience with

content creation and social media tools

is advantageous

WHY JOIN freeRange JEWELS?

Take on a

key operational role

within a growing independent jewellery brand

Work closely with a

creative, design‑led team

Be part of a studio that values

craftsmanship, innovation, and artistic expression

Play a direct role in shaping both the

client experience and studio operations

Please send your CV and a short introduction outlining your relevant experience.

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