Service Advisors– Cape Town

Our well-known motor dealer client based in Cape Town CBD&Milnerton currently holds a vacancy for experienced Service Advisors.

Purpose of the Job

To provide an excellent service by understanding the customer’s needs, providing advice, and offering solutions.

The outcome is satisfied customers; success is measured by meeting the customer’s needs and expectations.

Sound product knowledge ensures personalized service and informs customers accordingly.

Relationships and Personal Activities

Directly reports to the After Service Manager and Service Manager.

Fosters relationships with company staff.

Main Job Functions

Welcome customers and capture relevant information, ensuring client needs are addressed.

Check vehicle in with client.

Follow up on parts ordered and schedule bookings to suit customers daily.

Keep customers updated on vehicle status.

Handle customer queries and concerns daily.

Prepare job cards accurately and timely, and submit for costing daily.

Arrange hire vehicles for customers, obtaining necessary authority.

Collect payments from customers before handing back the vehicle.

Cross‑departmental collaboration.

Experience&Eligibility

Minimum 2 years experience as a Service Advisor in the motor industry.

Computer literate.

Valid driver’s licence.

Also e‑mail CV to

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