National Projects Manager (Store Operations), Cape Town

National Projects Manager (Store Operations)

Listing reference:

click_024122 Listing status:

Under Review Apply by:

13 March 2026 Position summary

Industry:

FMCG&Supply Management Job category:

Other: FMCG, Retail, Wholesale and Supply Chain Location:

Western Cape Contract:

Permanent Remuneration:

Market Related EE position:

Yes About our company

Clicks Group Introduction

To plan, lead and coordinate execution of store and pharmacy operations projects and initiatives that enhance operational efficiency, improve performance and support the optimisation of the Clicks store estate in line with business priorities and strategic objectives. This role will be based in the Head Office, Cape Town.Job Objectives: To plan and deliver store operations projects and initiatives that align with business priorities and directly support the optimisation and long‑term business performance. To deliver cost‑saving and operational‑efficiency improvements that enhance store performance and elevate the quality of customer and patient care.To complete projects and initiatives within approved budgets, timelines, and quality standards. To drive consistent delivery of store operations projects by overseeing regional Project Managers and monitoring project performance against budget, compliance, operational standards, and quality metrics.To optimise financial, human, and operational resources in order to deliver key store and pharmacy initiatives that enhance operational efficiency and support business objectives. To use project management tools and systems to track, monitor, and measure project progress, performance, and risks in order to improve visibility, strengthen governance, and support data‑driven decision making.To provide accurate, standardised, and timely reporting that supports decision making, improves transparency, and drives consistent project execution across stores. To enable seamless execution of store operations projects through strong strategic relationships with internal stakeholders, contractors, service providers and regulatory stakeholders.To support long‑term operational excellence by integrating store operations projects with broader business strategies and future store estate requirements. Education and Experience Requirements: Essential: Grade 12, Bachelor’s degree in business administration, Project Management or related field Desirable:Project Management Certification, such as PMP, PRINCE2 Practitioner, AgilePM, or equivalent.8 years experience managing or coordinating projects across multiple sites, regions, or geographies. 3-5 years retail experience, with understanding of service delivery, operational challenges and performance drivers. 5 years experience leading or supporting projects from initiation to close out, including scheduling, budgeting, risk management, and reporting.3 - 5-years experience working with service providers and external partners in delivering operational or technical work. 3 - 5 experience working with operational budgets, cost tracking, financial controls, or cost saving initiatives. Job Knowledge and Skills Required: Strategic thinking. Analytical skills.Project management Budgeting and cost management. Planning Problem solving Performance management. Interpersonal Skills Analytical Skills Decision-Making Skills Deciding and Initiating Action Leading and Supervising Adhering to Principles and Values Persuading and Influencing Presenting and Communicating InformationAnalysing Formulating Strategies and Concepts Planning and Organising Delivering Results and Meeting Customer Expectations

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