Reception | Reservations | Administrator Job | Gardens CPT, Cape Town

Introduction We are currently recruiting for a dynamic and service‑driven Junior Reception / Reservations / Administrator to join a professional hospitality office based in Gardens, Cape Town. This opportunity is ideal for a well‑presented and detail‑oriented individual who thrives in a fast‑paced environment and enjoys working across multiple functions within front office and administration.

This role requires a strong all‑rounder who is confident managing reservations, guest communication, and administrative tasks while maintaining exceptional service standards. The successful candidate will play a key role in ensuring smooth daily operations, handling guest bookings, working with OTA platforms, and supporting events and group reservations. A solid understanding of hotel management systems and prior experience in a hospitality environment is essential. The ideal candidate is proactive, organised, and able to multitask effectively under pressure. Strong interpersonal and communication skills are critical, asthe role involves continuous interaction with guests, internal teams, and external partners. Attention to detail, problem‑solving abilities, and a professional approach are paramount to success in this position.

Job Requirements

Manage reception duties including guest communication and bookings

Handle reservations, amendments, and cancellations efficiently

Work with hotel management systems (essential)

Manage OTA platforms such as NightsBridge and Semper

Coordinate events and group bookings

Perform administrative duties and maintain accurate records

Liaise with internal departments to ensure smooth operations

Deliver professional and high‑quality customer service

Maintain strong attention to detail in all tasks

Support marketing‑related activities (advantageous)

Work flexible shifts including weekends and public holidays

Maintain a professional appearance and communication standard

Salary R11 000– R15 000 per month (DOE)

Start Date As soon as possible

#J-18808-Ljbffr