HR Generalist in Training– Customer Service, Cape Town

takealot.com , South Africa's leading online retailer, is looking for a highly talented

Junior People Practitioner

to join our

Customer Service Team

in

Cape Town We are a young, dynamic, hyper growth company looking for smart, creative, hard‑working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.This position reports to the :

People Business Partner Your responsibilities will include:

Partner, coach and support all employees across the full range of HR functions and support including performance management, recruitment and selection, job evaluation, remuneration and benefits, induction, learning and development, employee relations and employee wellness ensuring consistency with relevant legislation and the company HR policy and procedureImplementation of the HR Strategy and policies in the business ensuring alignment to strategy Undertake specific projects, in consultation with line management, to facilitate HR activities and enhance customer service Support Hiring managers with organisational design and all talent acquisition activitiesProvide timely and relevant HR management information to all relevant stakeholders Coordinate payroll submissions and checks and ensure on time and accurate remuneration and benefits are paid to all employees Partner and support all employees with IR related incidents and processes Drive absenteeism and case management processes with support from the HR AdministratorSupport the onboarding process which includes drafting of contracts, gathering new starter data, ensuring first day readiness, induction etc. Conduct onboarding for all new appointees into the division Conduct 3‑month stay interviews with all new appointees With support from the HR Administrator, coordinate all onboarding and resignation process to ensure a seamless transition for all partiesEnsure all employee systems are kept up to date Support all employee relations processes with templates, documentation, scheduling and updating the employee relations database Provide monthly reports to the HRBP and Managers and Team Leads as required Manage ad hoc projects from time to time as per the HR StrategyProvide general administrative support to the HR Team Assist staff with day‑to‑day queries Support and assist with any recruitment initiatives and processes such as open days, career fairs and interviews Qualification&Experience:

Bachelor of Technology: HR Management BCom HR Management Related HR or Business discipline 1-2 years proven HR experience in a generalist or specialist capacity Demonstrated experience in core HR functions: recruitment, performance management, employee relations, or learning&development Experience working in a multi‑stakeholder environment Experience in Customer Service environment is advantageous Comprehensive understanding of South African labour legislation including:

Labour Relations Act (LRA) Basic Conditions of Employment Act (BCEA) Employment Equity Act (EEA) Skills Development Act (SDA) Working knowledge of HR policies, procedures, and best practices Understanding of performance management frameworks and employee development principles Advantageous:

Knowledge of payroll systems and processes Familiarity with HRIS platforms and HR analytics Understanding of organisational design principles Attributes Required:

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Analytical and problem‑solving capabilities Attention to detail and accuracy Ability to handle confidential information with discretion Strong interpersonal and communication skills The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer‑centric, fun and have the shared ambition of takealot.com being the leading e‑commerce company in Africa. We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.We are short on ego and high on output. We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating. We seek to employ an

Extra Ordinary Mind

who is smart, has integrity, and is hardworking. If you meet the above you are an

Extraordinary Mind

so come and join us! Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply. Should you not reside in the city the vacancy is based (Cape Town) and would need to relocate for a job opportunity, it is understood that this relocation would be your financial responsibility. By applying for this position it is deemed that you understand and accept this.

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