Inbound Customer Care Coordinator: Digital Self-Service, Cape Town

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an opportunity to engage in continuous improvement initiatives. Join a vibrant team dedicated to enhancing customer experiences.#J-18808-Ljbffr