CUSTOMER SERVICE CONSULTANT - SALES (CAPE TOWN), Cape Town

CUSTOMER SERVICE CONSULTANT - SALES (CAPE TOWN)

2026-05-12 - 2026-06-11

Permanent

NEL012792

Western Cape , CPT - CBD

A company is seeking a Customer Service Consultant to support key account management teams by maintaining strong client relationships, resolving escalated queries, and assisting with portfolio growth. The role focuses on customer service excellence, lead identification, and supporting account managers with daily operational and administrative tasks to ensure client satisfaction and retention.

Requirements

Bachelor’s degree in Sales, Business Administration, Marketing, or Customer Relationship Management

3–6 years’ experience in sales, customer service, channel marketing, logistics, or supply chain

Strong communication and interpersonal skills in English

Excellent organisational skills with strong attention to detail

Computer literate with ability to work with systems and reporting tools

Business acumen with ability to engage stakeholders at all levels

Strong problem-solving and customer-focused mindset

Target-driven with ability to manage deadlines and performance goals

Valid driver’s license and own reliable transport

Ability to work under pressure and manage multiple client portfolios effectively

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