Delivery and Process Manager, Milnerton
Delivery and Process Manager, Milnerton
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Milnerton, South Africa
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Posted: less than a week ago
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Description
Collinson Insurance, part of Collinson Group, is looking for an experienced Delivery&Process Manager to lead operational change, process governance, and continuous improvement initiatives across our Operations function.
This role is suited to someone with strong project delivery, stakeholder management, and service transition experience within insurance, financial services, or another regulated environment.
Key Responsibilities:
Lead operational change and process improvement initiatives
Manage onboarding and service transition activities
Drive governance, risk management, and operational readiness
Maintain operational documentation, workflows, and audit readiness
Coordinate cross-functional teams across operations, technology, and commercial functions
Manage project plans, RAID logs, and delivery activities
Support continuous improvement and operational excellence initiatives
What We’re Looking For:
Experience within Insurance, Financial Services, or regulated sectors
Strong project and change management expertise
Experience in process mapping and continuous improvement (Lean / Six Sigma desirable)
Knowledge of service transition and operational governance
Excellent stakeholder management and communication skills
Experience managing operational risk, audit, and compliance activities
This is an excellent opportunity to join a growing global organisation and play a key role in shaping operational delivery and business transformation.
#J-18808-Ljbffr
This role is suited to someone with strong project delivery, stakeholder management, and service transition experience within insurance, financial services, or another regulated environment.
Key Responsibilities:
Lead operational change and process improvement initiatives
Manage onboarding and service transition activities
Drive governance, risk management, and operational readiness
Maintain operational documentation, workflows, and audit readiness
Coordinate cross-functional teams across operations, technology, and commercial functions
Manage project plans, RAID logs, and delivery activities
Support continuous improvement and operational excellence initiatives
What We’re Looking For:
Experience within Insurance, Financial Services, or regulated sectors
Strong project and change management expertise
Experience in process mapping and continuous improvement (Lean / Six Sigma desirable)
Knowledge of service transition and operational governance
Excellent stakeholder management and communication skills
Experience managing operational risk, audit, and compliance activities
This is an excellent opportunity to join a growing global organisation and play a key role in shaping operational delivery and business transformation.
#J-18808-Ljbffr
Highlights
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Company nameCollinson
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Job positionDelivery and Process Manager
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Delivery and Process Manager has been posted in the Cape Town Hospitality, Tourism & Travel category on Locanto.
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