Office Manager– Bellville, Cape Town

Our client in the Logistics Industry, based in Bellville, Cape Town is currently looking to employ an experienced Office Manager to their team.

The role focuses on operational efficiency, team management, compliance, and administrative control while ensuring high levels of service delivery and client satisfaction.

An awesome career opportunity awaits.

Requirements:

4–8 years’ experience in office management

Strong leadership and team management skills

Strong organisational and administrative skills

Experience in reporting and compliance management

Ability to work in a fast‑paced, high‑pressure environment

Logistics industry experience - Advantageous

Call centre management experience - Advantageous

Responsibilities: Operations Management

Oversee daily office and call centre operations

Manage workflow and ensure operational efficiency

Ensure accurate job capturing and data management

Oversee payment processing and controls

Ensure jobs are released to planners timeously

Team Management

Manage and supervise office and call centre staff

Monitor team performance and productivity

Support staff development and onboarding

Performance Monitoring

Monitor operational progress and service delivery

Track client satisfaction and performance metrics

Ensure adherence to company standards and procedures

Administration and Reporting

Maintain administrative systems and controls

Compile and submit weekly reports to senior management

Ensure compliance with internal processes and policies

Stakeholder Coordination

Communicate with clients and provide feedback

Coordinate with operations and management teams

Support recruitment and onboarding processes

Working Hours and Conditions:

Monday to Friday: 07h00– 17h00

Alternative weekly shifts:

Early Shift: 07h00– 12h00

Late Shift: 12h00– 17h00

Saturdays (alternating): 07h00– 12h00

Public Holidays (alternating): 07h00– 12h00

Company closed over Easter weekend and Christmas period

Flexibility required in line with operational demands

Should you not receive feedback within 2 weeks of applying, please consider your application unsuccessful.

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