DC - CPT Insure (Short Term )Telesales Consultant - Sable …, Cape Town

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 14 May 2026

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

Key Purpose This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

Communication to members telephonically via fax and email

Attending to general administration

Achieve quality target

Adhering to service level agreements

Personal Attributes and Skills The successful individual will be required to demonstrate the following competencies:

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Sound Time Management

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently (accent neutral) English/Afrikaans

Qualification&Experience

At least 2 years sales experience, preferably in an outbound telesales environment

Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage

PC literacy, email, word, excel

Tertiary qualification an advantage

NQF5 and RE5 qualification

EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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