FMCG, Retail, Wholesale&Supply Chain, Cape Town

Recruitment Consultant– Measured Ability Outsourcing Group At least 3 years' experience in a sales/business development role preferably in Information Services/ Warehousing/ Logistics or similar environment.

Responsibilities:

Provide purpose fit solutions through an in-depth understanding of specific client needs relating to the services client provides.

Ensure effective classification of client information to ensure fast and accurate retrieval.

Report sales and service statistics to the Sales&Service Manager/Sector Head on a weekly basis.

Ensure that the service offering provided satisfies customers' needs and identifies leads across their allocated Sector Heads within their Portfolios.

Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicate concerns related to service delivery to Operations and respective support and management personnel.

Distribute company information to raise service awareness and establish and maintain LinkedIn connections for business development.

Client relationship management: Regularly visit new and existing clients to understand their staffing needs and deliver exceptional customer service.

Service Advisor– Clicks Store Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity for a Service Advisor who will report to the store manager.

Responsibilities:

Ensure service excellence at the point of sale by ensuring fast and efficient customer service and POS operational activities.

Ensure shop assistants/cashiers are trained, competent, motivated, and directed to fulfill their duties whilst delivering service excellence at all times.

Deliver superior customer service by acting as a point of contact, being visible and offering a friendly and professional service.

Maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Apply industry best practices for customer service excellence.

HR Services Support&Administration Provide professional, efficient and accurate HR Services administration support to the Human Resources Division.

Responsibilities:

Prepare HR letters (e.g., increases, certificates of service, allowances).

Perform general office administration and requisitioning of HR‑related goods and services.

Support Manager: HR Services with quarterly allowances audits.

Administer the long‑service awards process and maintain the service register.

Coordinate EAP appointments and service provider engagements when required.

Handle sensitive information with confidentiality and professionalism in a structured environment.

Customer Service– Service Routes and Quality Customer service orientated.

Responsibilities:

Plan and optimize service routes and schedules.

Monitor service quality and resolve client issues promptly.

Join us on social media or visit our website for more information.

Insurance Authorization– Therapy Services The role focuses on managing and maintaining insurance authorizations to ensure therapy services remain approved and uninterrupted.

Responsibilities:

Alert teams to upcoming authorization deadlines and potential service gaps.

Collaborate with clinical and operations teams to ensure uninterrupted service delivery.

Maintain professionalism and discretion in handling sensitive information.

JSM Business Services and Recruitment– Accounts Management JSM Business Services and Recruitment – The role focuses on driving sales growth, maintaining strong customer relationships, negotiating, and ensuring excellent service delivery across all assigned accounts.

Responsibilities:

Resolve customer issues, manage complaints professionally, and ensure service excellence to maintain trust and loyalty.

Ensure accurate and timely delivery of products and services to key account customers.

Manage, develop, and support sales representatives to ensure effective customer servicing and achievement of budgets, profitability targets, and relationship management.

Proficiency in Sage 300 People and/or Management Information Systems (MIS) is advantageous.

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