Executive Assistant I Boutique Luxury Hotel, Cape Town

Executive Assistant Boutique Luxury Hotel | Cape Town (Gardens)

A boutique luxury hotel in Cape Town is looking for a

highly organised Executive Assistant

to support reservations, administration and the day-to‑day coordination of the property.

This role suits someone who is

naturally structured, strong on admin and comfortable keeping things on track across a small team.

You will manage reservations, reporting and financial administration while helping ensure that operational details and systems run smoothly behind the scenes.

In a boutique environment, everyone helps where needed. You may occasionally assist with front desk support or engage with guests, so a

warm, professional presence and service mindset

are important.

Just as important is the ability to

follow up across departments

to ensure reports, reservations and operational admin are completed properly and on time.

Key Responsibilities

Manage reservation enquiries via phone and email

Prepare quotations, confirmations and maintain accurate booking records

Monitor availability, rates and occupancy

Maintain organised administrative systems and reporting

Prepare daily, weekly and monthly operational reports

Reconcile bookings and payments

Assist with financial administration including invoicing and reconciliations

Follow up with departments to ensure administrative tasks and reporting are completed

Provide occasional operational support and guest interaction when required

What We’re Looking For

Strong administrative and organisational skills

Experience in hotel reservations, front office or hospitality administration

Excellent attention to detail and numerical accuracy

Confidence to follow up and keep departments accountable

Proficiency in Microsoft Office, especially Excel

Professional, warm and adaptable approach

Experience in

account management, bookkeeping or financial administration

would be beneficial.

The Environment Working in a boutique hotel means being part of a

small, hands‑on team where organisation, reliability and teamwork are essential.

This role offers real ownership and the chance to play an important part in keeping the property running smoothly.

If you are

detail‑driven, dependable and enjoy being the person who keeps everything running properly , we would love to hear from you.

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