Technical Architect (Salesforce Marketing Cloud), Cape Town

OVERVIEW

As part of the VML EMEA Enablement Team, the Technical Architect partners with VML and its clients’ marketing and technical teams to deliver data‑led solutions. The role leads the design, delivery, and execution of client engagement solutions—including CRM, personalization, and marketing automation—and acts as a trusted advisor on the customer’s transformational journey.RESPONSIBILITIES

Engage with existing and new clients to deliver strategic solutions and lead technical client engagements from scoping to solution design documentation. Define project scope and specifications, present final software solutions, and provide feedback, alignment, and progress updates to the client. Serve as a liaison between clients and developers, supporting the team with technical recommendations and operational delivery.Drive process‑oriented initiatives and innovate technical solutions for the development team. Engage with developers, consultants, and project managers on complex engagements, including: Solution design and architecture (medium and high complexity) Data and technology governance principles Scripting and query developmentData mapping and extraction strategies Relational data/schema design Complex technical support requests Advanced technical projects Marketing and data platform integrations Web services and API development Custom reporting and application development projects HTML creation for web pages and emailsWeb page builds using jQuery framework Leverage native scripting languages to solve requirements efficiently and scalably. Mentor and transfer knowledge within the developer team. Stay current with new technologies, trends, and introduce them to the team and organization where applicable. REQUIREMENTS

Technology&Development

Experience with marketing technology stacks (e.g., Google, Adobe, Salesforce Marketing Cloud&Data Cloud, AWS, Snowflake). Knowledge of customer data platforms, personalization, direct digital channels (mobile, email, SMS, push), CMS, content automation, web analytics. Proven record of solution engineering and middleware architecture between technology stacks. Proficiency in SQL, relational databases (MSSQL, MySQL, etc.) and data modelling.Bachelor’s degree in Marketing or Information Systems preferred (or five plus years of hands‑on marketing experience). CDP&CRM experience beneficial. Understanding of data models, database marketing, customer and product lifecycles. Data or architecture certification advantageous. Software development knowledge in mobile (iOS or Android) or web (PHP, ASP.NET Core) a plus. Leadership&Interpersonal Skills

Experience working with a project management office and leading/mentoring technical teams (minimum five years). Strong oral and written communication, relationship building, and time‑management skills. Ability to work in fast‑paced, varied environments and solve problems collaboratively. Willingness to travel occasionally.WPP (VML)

is an equal‑opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We foster a culture of respect wherein everyone feels they belong and has opportunities to progress in their careers.

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