Administrator: IT Governance, Eco-Park Estate

Purpose of the Job: Reporting to the Manager: IT Risk and Governance, the successful incumbent is responsible for implementation and monitoring of IT governance policies and procedures.

Key Performance Areas

IT Governance Administrative Duties

• Implement IT governance policies and frameworks to ensure they meet the organization's objectives and comply with legal and regulatory requirements.
• Support the monitoring and reporting of compliance with IT governance policies, identifying any areas of non-compliance and recommending corrective actions.
• Facilitate the IT risk management process, including risk identification, assessment, and mitigation planning.
• Coordinate with IT and business units to ensure effective implementation of IT governance practices.
• Support the IT governance training programs, educating staff on governance policies, procedures, and best practices.
• Participate in the management of IT audits, including preparation, liaison with auditors, and implementation of audit recommendations.
• Maintain up-to-date knowledge of industry trends, emerging IT governance frameworks, and regulatory requirements affecting the organization.

Internal and Audit Support

• Maintain procedural documentation for IT operations, ensuring clarity, accuracy, and accessibility for IT staff and relevant stakeholders.
• Validate alignment of process maps that visually depict IT workflows, including data flows, system interactions, and decision points.
• Implement and maintain IT governance frameworks (such as COBIT, ITIL, or ISO/ IEC 27001), ensuring IT processes are aligned with organizational goals and compliance requirements.
• Assist in addressing audit findings and implementing recommended changes.
• Conduct analysis to ensure that documentation meets the needs of end-users and supports training efforts.
• Monitor current processes and documentation for improvement opportunities.
• Facilitate process improvement initiatives in collaboration with IT teams.
• Identify and document potential risks associated with IT processes.
• Create and maintain training materials based on documented procedures and processes.

Reporting

• Contribute to the preparation of reports for senior management and external regulators, highlighting the status of IT governance initiatives.
• Contribute to the preparation of regular IT Governance reports, compiling data for senior management and technical teams.

Stakeholder Management

• Support the facilitation and management of communications with relevant internal stakeholders on IT Governance matters, under the guidance of the Seniors and ICT Management.
• Provide assistance to IT operational staff regarding the maintance of the Internal Control system.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Information Systems/ Computer Science/ Risk Management/ Internal Audit or related qualifications.
• Certifications in IT governance frameworks (e.g., COBIT/ ITIL/ ISO/IEC 27001) will be an added advantage.
• Relevant 3 years of experience in an IT Governance, Risk Management, or IT Compliance environment.
• Experience with IT audits and the implementation of IT governance frameworks and standards.

Technical and Behavioral Competencies Required

• Planning, organising and coordinating.
• Personal mastery.
• Judgment and decision making.

• Ethics and values.

• Client service orientation.
• Strong understanding of IT Governance Frameworks (e.g., COBIT, ITIL) and Compliance requirements.
• Excellent communication, interpersonal, and presentation skills.
• Ability to analyze complex information and produce clear and concise reports.
• Strong organizational and project management skills.
• Ability to work idividuall as well as collaboratively across teams and departments.
• Risk assessment skills.
• Report writing skills.
• Knowledge of IT security principles and data protection regulations.
• Strong analytical and problem-solving skills to enable effective security incident and problem resolution.
• Proven ability to work under stress in emergencies, with the flexibility to handle multiple high-pressure situations simultaneously.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.