Farmer Relationship Manager, Fresh Produce, Centurion

The Opportunity Nile is transforming the way fresh produce is traded across Africa by connecting producers and buyers through a tech-enabled marketplace.

As a Seller Relationship Manager, you will play a critical role in driving supply-side growth by building strong farmer relationships, increasing platform adoption, and enabling seamless trade execution. This role sits at the intersection of sales, customer success, and marketplace operations.

You’ll work closely with farmers, helping them unlock more value from the platform while contributing directly to Nile’s growth and market expansion.

Role Overview You will be responsible for managing and growing a portfolio of farmers on the Nile platform. This includes driving supply activity and consistency and ensuring farmers fully leverage the platform’s capabilities.

This role is ideal for a commercially minded, relationship-driven individual who thrives in a fast-paced, high-growth environment.

Key Responsibilities

Supply Growth&Commercial Performance

Own and grow supply within a defined portfolio of farmers

Drive increased supply consistency

Identify opportunities to expand farmer engagement and unlock additional supply

Support execution of high-value or time-sensitive trades

Farmer Relationship Management

Build strong, trust-based relationships with key farmers

Act as the primary point of contact for assigned farmers

Proactively engage farmers to understand production plans, challenges, and opportunities

Resolve queries and issues quickly and effectively

Platform Adoption&Enablement

Train and onboard farmers to effectively use Nile’s online platform

Drive adoption of digital tools and self-service functionality

Educate farmers on market demand, pricing trends, and product requirements

Gather feedback to improve product and customer experience

Operational Support&Execution

Ensure smooth execution of trades from listing to delivery

Collaborate with internal teams (operations, logistics, product) to resolve issues

Monitor supply flow, identify risks (e.g. shortfalls, quality issues), and take proactive action

Maintain high service levels and reliability

Market Insights&Feedback

Share supply insights, pricing trends, and farmer behaviour

Identify gaps in supply (volume, quality, timing) and communicate internally

Contribute to improving marketplace efficiency and customer experience

Skills&Experience

Experience in one or more of the following:

Fresh produce / agriculture / farming

Agricultural trading or sourcing

Food distribution or wholesale markets

B2B sales in FMCG or commodities

Strong commercial mindset with a focus on growth

Excellent communication and relationship-building skills

High level of ownership and accountability

Ability to operate in a fast-paced, dynamic environment

Strong problem-solving and customer management skills

Bachelor’s degree preferred

What Success Looks Like

Consistent growth in supply volume and farmer engagement

Strong, long-term relationships with key farmers

High platform adoption among farmers

Reliable, high-quality supply with minimal trade friction

Meaningful contribution to marketplace growth and liquidity

Why Join Nile

Be part of a mission-driven company transforming Africa’s food systems

Work in a fast-growing, high-impact environment

Collaborate with a high-performing, entrepreneurial team

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