Dealer Training Academy Manager, Centurion

Brief Role Description To develop and implement an integrated People Management Strategy for the Company Brands’ Network (Importers&Dealers) aligned to Group and retail automotive standards. Additionally, through business acumen, manage Company training facilities&assets which service the Brands’ Network in Africa, with a strong focus on technology/digital integration

Possible Tasks within this Role

Company Network training is an outsourced business service for all Brands, evaluated every three years.

Develop the Company Brands’ Network People&Talent Strategy for retail automotive, aligned to Group standards.

Assist in the management of the services supplier through approved governance models&delivery according to contractual Service Level Agreements including annually defined Key Performance Indicators.

Oversee the delivery of targeted training solutions primarily related to new model introductions and/or technology updates, defined learning paths for key roles in Network (Group Certification), Brand special projects, Group Compliance and Group/Brand ad hoc training and talent management requests.

Design and communicate the approved catalogue of services, per Brand, and annually publish the service delivery prospectus, training schedules, pricing and standards.

Oversee the facilities, its assets viz fleet, special tools and equipment ensuring these remain in good condition and managed per Group standards and in compliance with OSHEE.

Oversee the budgets for both OPEX and CAPEX in line with Group Purchasing Guidelines&monthly financial reporting.

Maintain service delivery relevance with regular benchmarking in people and talent management, together with trends analysis in Brands’ Network to promote products&services in support of Brands’ strategic objectives through people.

Drive strong consultation and communication engagements with Brands, set annual Training Needs Analysis Plans and evaluate deliverables monthly, with a minimum of quarterly formal reporting.

Actively manage interfaces with Company departments viz Purchasing, Finance, Learning Academies, IS&Legal departments.

Supervise the procurement process for additional service delivery requirements with adherence to Purchasing Guidelines in compilation of specifications and managing all requests for quotations.

Supervise the support services to all facilities including but not limited to Security, Cleaning, Gardening, Catering, Printing third party providers as per defined Agreements post procurement process.

Ensure retention all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, QCTO, Tuev, HPCSA)

Oversee adherence to sound practices in support of data management and data integrity

Qualification requirements

Bachelor’s degree or equivalent (ideally Business Management or Human Resources Management).

Experience needed

A minimum of 5 years automotive industry experience, particularly in training and development.

Minimum of 5 years’ experience at Supervisory level.

Essentials

Understanding of retail environments and Importer / Dealer structures

Sound business / financial acumen.

Entrepreneurial thinking drive business&customer value-creation.

Good project management, handling volume and complexity

Cultural awareness and sensitivity

Leading teams who are specialists

Added Advantage

Technical qualification– either technician, or engineering

Affinity for technology uses and application

Analytical and conceptual ability.

Excellent Communication&Presentation Skills

Understanding data, data management, data analytics

Experience with Purchasing Guidelines, procurement processes and third-party management

Understanding of managing outsourced businesses

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