Chief Digital Officer, Centurion

Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

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Role Purpose Develop and implement a fit for purpose Digital Strategy, Target Operating Model, Ways of Work and delivery approaches and processes that enable business growth and development. The focus is on the implementation of a robust, innovative and integrated digital strategy that serves client needs, business commercial and performance ambitions and delivers transformative outcomes, in close working alignment with the Momentum Investments Exco team, through the driving of service delivery and governance.

Requirements

Post graduate degree in Business, Digital Transformation, Information Technology, Computer Science, Digital Strategy or related field of study.

10+ years’ experience within financial services environment, experience within Investments would be preferred.

8-10 years’ experience in managing and leading digital teams.

Proven track record of leading and executing successful digital transformation projects.

Sound experience of agile methodology, integrating systems and providing digital services and solutions to multiple business partners.

Experience with implementing different Digital operating models.

Duties&Responsibilities Strategy&strategy implementation

Develop and oversee the digital strategy, and prioritised delivery outcomes, for Momentum Investments in line with digital transformation principles, information technology principles and business strategies to achieve the business objectives and aligned with Group best practices and targeted outcomes.

Drive the implementation of the digital strategy that enables business growth and development.

Ensure effective decision-making on strategic digital matters, by considering matters with the full value chain in mind, considering multiple perspectives and providing strategic guidance and solutions that direct the business in a way that does not compromise the integrity of the IT ecosystem.

Drive the implementation of an integrated digital approach that supports the business’ long-term strategy.

As a Momentum Investments Executive, contribute to setting the business up for success through implementation of thoughtful and relevant digital solutions in the planning units.

Enable the Momentum Investments Executives with the digital transformation tools, frameworks and resources to accelerate appropriate decision making.

Provide strategic direction to the business and the team to drive the digital transformation agenda of the business, delivering fit-for-purpose and future-fit solutions.

Oversee the prioritisation of digital transformation deliverables together with the respective business leaders.

Stay updated on trends, legislation, and best practices in the digital space ensuring compliance with current and effective practices that support business needs and align to Group best practices.

Identify opportunities to leverage digital enablers to optimise business performance and increase efficiencies.

Measure ROI on digital initiatives, fine-tuning approaches as needed to ensure we’re investing in the right tools and resources to drive the transformation journey.

Identify new tools– AI, machine learning, digital, CRM, predictive analytics – that can support, enhance and improve solutions and products across the various business areas.

Accountable for the identification of new and emerging hardware, software and communication technologies, products, methods and techniques and the assessment of their relevance and potential value to the business.

Design customer-facing self-service solutions that bridge the gap between legacy systems and modern technologies.

Lead the modernizing of legacy applications through re-platforming, refactoring, or digital engagement including data migration and enhance system performance.

Work with the CIO to deploy and scale end-to-end cloud technology to accelerate digital projects with minimal impact on operations.

Safeguarding Momentum Investments

Fostering a digital strategy that ensures data privacy rules and data security are at its core.

Stakeholder engagement

Build and maintain effective business relationships with all key stakeholders through regular interactions, fostering strong partnerships and collaboration across the organisation.

Assess Digital service delivery through regular interactions with stakeholders, evaluating effectiveness, and identifying areas for improvement to enhance service delivery and stakeholder satisfaction. Identify areas of challenges and ensure that these are addressed to move the business forward.

Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.

Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums in both the Group and external market.

Provide authoritative, expertise and advice to clients and stakeholders.

Managing and growing people

Drive a culture in line with the Momentum Investments and Momentum Group behaviours.

Promote an environment that enables agility and embraces experimentation, learning, and innovation while promoting continuous improvement.

Champion an enabling culture that focuses on the employee experience as the most promising competitive advantage the organisation can create, ensuring that all initiatives contribute to cultivating high engagement and performance to achieve the organisations’ purpose and strategy.

Provide expert advice and guidance on digital solutions to effectively support the business and manage risk, ensuring informed, compliant, and goal‑aligned solutions.

Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication.

Select and recruit suitably qualified talent in line with Employment Equity principles and Momentum Group behaviour themes and culture.

Lead by example by being an advocate for change and highlighting its benefits for important stakeholders and employees.

Ensure Efficiency In How The Digital Office Is Run

Effectively manage the area’s budget, aligning it with the business and Digital strategy to ensure optimal utilisation of resources and support strategic objectives.

Optimally utilise the budget for area, including the authorisation of expenditures and implementation of financial regulations.

Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

Identify solutions to enhance cost effectiveness and increase operational efficiency.Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.

Competencies

Commercial thinking and business acumen

Client/stakeholder management

Drive for results

Strategic thinking and developing strategy

Decision making

Leadership impact and influence

Emotional maturity

Leading change and innovation

Data analytics mindset

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